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Automatic Gearbox Failure


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#1 bob59

bob59

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Posted 19 July 2019 - 11:52 AM

Hi

Can anyone advise what can be done to get help from Fords for a 2012 galaxy Titanium X 2 ltr tdci with an automatic gearbox that has had to have a new replacement after only 50,000 miles and then the new gearbox fails after 34,000 miles. Would it be fair to say that failing after 34,000 miles the gearbox supplied was not fit for service? I cover below average mileage and have had the vehicle serviced regularly on a Ford service plan by a local Ford dealer since owning the vehicle.

Do any members have any advice on this matter?